Terms of service
Terms of Service for Indian Traditional Spices
Welcome to Indian Traditional Spices! We are delighted that you have chosen to shop with us. Please read these Terms of Service (“Terms”) carefully before using our website or making a purchase. By accessing or using this website, you agree to comply with and be bound by these Terms.
1. Introduction
These Terms of Service govern the use of the website www.indiantraditionalspices.com and any related services or products provided by Indian Traditional Spices. By using our website, you agree to abide by these Terms and the applicable laws of India. If you do not agree to these Terms, please do not use our website.
We reserve the right to modify or update these Terms at any time. All changes will be reflected on this page with an updated date. Please review these Terms periodically for any updates.
2. Products and Pricing
- Product Descriptions: We strive to provide accurate and complete descriptions for all products listed on our website. However, we do not guarantee that product descriptions or other content on the site are entirely error-free.
- Pricing: Prices for products are listed in Indian Rupees (INR). We reserve the right to adjust prices at any time without prior notice. While we make every effort to ensure accurate pricing, errors may occur. If the price of a product you have purchased is incorrect, we will inform you and give you the option to proceed with the order at the correct price or cancel it.
- Product Availability: All products are subject to availability. In the rare case that an item is out of stock after you place an order, we will notify you and offer alternatives or a full refund.
3. Orders and Payment
- Order Acceptance: By placing an order on our website, you are offering to purchase a product under the terms of this agreement. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons such as product availability, errors in pricing, or suspected fraud.
- Payment Methods: We accept various payment methods including credit cards, debit cards, and net banking through secure payment gateways. All transactions are processed securely.
- Order Confirmation: Once your order is successfully placed, you will receive an order confirmation email. This does not guarantee the shipment of your products but confirms that we have received your order.
- Cancellation Policy: Orders can be canceled within 24 hours of placing them. If your order has already been shipped, please refer to our Refund Policy for information on returns and exchanges.
4. Shipping and Delivery
- Shipping Charges: Shipping costs will be added at checkout. Shipping fees depend on the delivery location and the size of your order. You will be notified of the shipping costs before finalizing your purchase.
- Delivery Times: Delivery times vary depending on the shipping address and the chosen shipping method. We make every effort to deliver your order in a timely manner. However, we are not responsible for delays caused by third-party shipping services or unforeseen circumstances such as strikes, natural disasters, or customs delays.
- Shipping Address: It is your responsibility to ensure that the shipping address provided is accurate and complete. We are not liable for orders delivered to incorrect addresses.
5. User Accounts
To place an order on our website, you may need to create a user account. By creating an account, you agree to:
- Provide accurate and current information about yourself.
- Maintain the confidentiality of your account and password.
- Notify us immediately if you believe your account has been compromised.
You are solely responsible for all activities under your account, whether or not you authorized the activity.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Indian Traditional Spices or its licensors and is protected by Indian and international intellectual property laws. You may not copy, reproduce, distribute, or use any content from the website without express permission.
7. Privacy Policy
Your privacy is important to us. By using our website, you agree to the collection and use of personal information as described in our Privacy Policy, which can be reviewed separately on our website. We take reasonable steps to protect your personal data but cannot guarantee the security of information transmitted over the internet.
8. Limitation of Liability
- Indemnity: You agree to indemnify, defend, and hold harmless Indian Traditional Spices, its directors, employees, agents, and affiliates from any and all claims, losses, or damages arising out of or related to your use of this website.
- Limitation: Indian Traditional Spices shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our website or products. Our total liability to you is limited to the amount paid for the products purchased.
9. Third-Party Links and Content
Our website may contain links to third-party websites or services that are not owned or controlled by Indian Traditional Spices. We are not responsible for the content, privacy policies, or practices of third-party websites. By using such links, you acknowledge and agree that we are not liable for any issues that arise from your use of third-party websites.
10. Governing Law
These Terms and any separate agreements shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts located in Madurai, Tamil Nadu.
11. Termination
We reserve the right to suspend or terminate your access to our website at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business.
12. Dispute Resolution
If a dispute arises regarding these Terms, we encourage you to contact us for resolution. If the issue remains unresolved, it will be subject to binding arbitration as per Indian laws.
13. Changes to the Terms
We may update or revise these Terms from time to time. When we do, we will post the updated Terms on this page with the new effective date. We recommend that you check this page periodically to stay informed of any changes.
14. Customer Support
If you have any questions or concerns about these Terms of Service, please feel free to contact us:
- Email: dhinesh.prabu@gmail.com
- Phone: (If applicable, include a contact number)
We value your business and appreciate your understanding and cooperation in adhering to these Terms.
Thank you for choosing Indian Traditional Spices!